According to reports by Vanguard News, ride-hailing platform Bolt has moved to avert a potential service shutdown by expressing readiness for constructive engagement with the Amalgamated Union of App-Based Transporters of Nigeria (AUATON). The union had previously called on drivers operating on both Bolt and inDrive to withdraw their services in protest against pressing issues affecting their earnings, welfare, operating costs, commissions, and fares.
Bolt Responds to Economic Pressures and Driver Concerns
Reacting through an official statement, Bolt acknowledged the vital role that drivers play in delivering mobility services and maintaining Lagos’ app-based transportation network. The company noted that it has taken stock of the grievances raised by AUATON regarding driver earnings, platform charges, transparency, welfare, and the broader economic pressures impacting drivers.
Weyinmi Aghadiuno, Head of Regulatory and Policy, Africa at Bolt, emphasized the central importance of drivers to the ride-hailing ecosystem. “Drivers are central to the ride-hailing ecosystem, and we recognise the economic realities they are navigating,” Aghadiuno stated. “We take the concerns being raised seriously and believe the best way forward is through constructive, open and solution-orientated engagement.”
Upcoming Roundtable Discussions
To address the situation, Bolt announced plans to host a roundtable discussion with AUATON and driver representatives early next week. The company stated that the meeting aims to listen to driver concerns, exchange perspectives, and explore collaborative, practical solutions.
“We approach this engagement in good faith, with a shared interest in a safe, reliable and economically sustainable ride-hailing ecosystem,” Aghadiuno added, stressing that meaningful progress relies on open communication and balanced solutions for drivers, passengers, and the wider mobility network.